86% of customers are willing to pay more!16 March 2014
86% of customers are actually willing to pay more for a better Customer Experience. Right now, the majority of companies are failing to make the grade as only one percent of customers claim that vendors meet their overall service expectations. Therefore investing in tools that will provide you with real insights, will give you the competitive edge and an opportunity for tremendous growth.
We will work with you to better understand your customers expectations, so contact me today on firstname.lastname@example.org or Freephone 0800 16 4470.